Every call answered. Every chair filled.
Palmyra is the AI receptionist built for dental practices. It picks up on the first ring, books straight into your schedule, answers insurance questions and handles the 11pm toothache, so your front desk can focus on the patients in the chair.
Opening to a small group of practices first. HIPAA BAA included.
24/7
Including holidays
1 ring
Before it picks up
0 min
On hold, ever
20+
Languages, switched mid-call
Live by this afternoon. No new phones, no new number.
Forward your line
Keep your number. Send all calls to Palmyra, or just the overflow and after-hours ones. It's one setting with your carrier.
Teach it your practice
Connect your practice software and add your hours, providers, accepted plans and emergency policy. Your receptionist learns it in minutes.
Let it take the calls
Listen in live, take over any time, and read a summary of every call. Anything it can't finish lands in your inbox.
01
Books right into your schedule
It sees real chair availability, follows your appointment rules for cleanings, new patients and emergencies, and sends a confirmation text when it's done. It handles reschedules and cancellations the same way.
02
Answers the insurance question
"Do you take my plan?" gets a straight answer from your own list of accepted carriers. It collects member details ahead of the visit and flags anything that still needs checking.
03
Triages the 11pm toothache
It follows your emergency protocol to tell real emergencies from discomfort that can wait. It books the urgent slot, pages the on-call dentist if needed, and gives the patient your after-care guidance.
04
Hands your team a clean inbox
Callbacks, refill requests and messages come with a summary and the full transcript, sorted by urgency. Mornings begin with a short list instead of a blinking voicemail light.
See everything your receptionist handled at a glance.
A monthly report written in plain English, a queue of what still needs a human, and every call one click away.
Works with the software you already run.
Palmyra reads and writes to your schedule in real time, so there's never a double booking and never a second calendar to keep in sync.
Patient data handled the way your compliance officer expects.
We sign a Business Associate Agreement before your receptionist takes its first call.
Recordings and transcripts are encrypted in transit and at rest.
Keep recordings for 30, 90 or 365 days, or turn recording off.
Front desk, hygienists and owners each see only what they need, and every access is logged.
Pay for the minutes your receptionist works.
Start pay as you go, or pick a plan with included minutes. Bigger plans get cheaper overage.
Estimates cover minutes only. Taxes and carrier fees not included. Overage: Starter $0.60, Pro $0.55 per minute. Extra seats on Starter and Pro are $25 / month each. Enterprise is quoted per group.
Questions practices ask us
Give your front desk its evenings back.
We're bringing Palmyra to a small group of practices first. Leave your work email and we'll reach out to set it up with you.
No commitment · HIPAA BAA included